{"id":191,"date":"2025-08-11T20:02:25","date_gmt":"2025-08-11T20:02:25","guid":{"rendered":"https:\/\/numzo.co.uk\/terms-and-conditions\/"},"modified":"2026-06-18T11:26:57","modified_gmt":"2026-06-18T11:26:57","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/numzo.co.uk\/pl\/terms-and-conditions\/","title":{"rendered":"Regulamin"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"191\" class=\"elementor elementor-191\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40rpmiv5 twbb_section e-flex e-con-boxed e-con e-parent\" data-id=\"40rpmiv5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-hkc2g7zu elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"hkc2g7zu\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions of Business<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ab279d elementor-widget elementor-widget-text-editor\" data-id=\"5ab279d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Max&amp;b Management Ltd | trading as Numzo | numzo.co.uk<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dirklfjz twbb_section e-flex e-con-boxed e-con e-parent\" data-id=\"dirklfjz\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ntpx8g5n elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ntpx8g5n\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>1. About Us<\/h6><p>1.1\u00a0 These Terms and Conditions govern the provision of accountancy and related services by Max&amp;b Management Ltd, a company registered in England and Wales, trading as Numzo (referred to in these terms as &#8220;we&#8221;, &#8220;us&#8221; or &#8220;Numzo&#8221;).<\/p><p>1.2\u00a0 Our website is numzo.co.uk. Our services are delivered online, by telephone, email, video consultation and through cloud accounting software.<\/p><p>1.3\u00a0 By engaging our services you agree to be bound by these Terms and Conditions. If you do not agree, you should not proceed with the engagement.<\/p><h6>2. Definitions<\/h6><p>In these Terms and Conditions:<\/p><ul><li>&#8220;Client&#8221; means the individual, sole trader, partnership or limited company that engages Numzo for services.<\/li><li>&#8220;Services&#8221; means the accountancy, bookkeeping, tax, payroll, VAT, CIS and related services described in our engagement letter or service agreement.<\/li><li>&#8220;Engagement Letter&#8221; means the written document setting out the specific services to be provided and the agreed fees.<\/li><li>&#8220;Fees&#8221; means the charges payable by the Client for the Services as set out in the Engagement Letter or as otherwise agreed in writing.<\/li><li>&#8220;HMRC&#8221; means His Majesty&#8217;s Revenue and Customs.<\/li><li>&#8220;Companies House&#8221; means the registrar of companies for England and Wales.<\/li><\/ul><h6>3. Our Services<\/h6><p>3.1\u00a0 We will provide the Services described in the Engagement Letter. The scope of Services may include any combination of the following:<\/p><ul><li>Bookkeeping and accounting records maintenance<\/li><li>Self Assessment tax return preparation and submission<\/li><li>Annual accounts preparation for sole traders and limited companies<\/li><li>Corporation Tax return preparation and submission<\/li><li>Przygotowanie i z\u0142o\u017cenie deklaracji VAT<\/li><li>Payroll processing and Real Time Information submissions<\/li><li>Construction Industry Scheme (CIS) administration<\/li><li>Companies House filing and compliance support<\/li><li>Management accounts and financial reporting<\/li><li>Business start-up and general accounting advice<\/li><\/ul><p>3.2\u00a0 Any services not set out in the Engagement Letter may be subject to additional fees. We will notify you of any additional charges before undertaking work outside the agreed scope.<\/p><p>3.3\u00a0 We will perform our Services with reasonable care and skill and in accordance with professional standards applicable to the services we provide.<\/p><h6>4. Client Responsibilities<\/h6><p>4.1\u00a0 You agree to:<\/p><ul><li>Provide us with complete, accurate and timely information, records and documents as reasonably required to perform the Services.<\/li><li>Inform us promptly of any changes to your business, tax affairs or circumstances that may affect the Services.<\/li><li>Respond to our requests for information within a reasonable timeframe.<\/li><li>Keep us informed of any correspondence received from HMRC, Companies House or other regulatory bodies.<\/li><li>Make payment of all Fees in accordance with these Terms and Conditions.<\/li><li>Ensure that all information provided to us is true, accurate and complete to the best of your knowledge.<\/li><\/ul><p>4.2\u00a0 We are not responsible for any errors, penalties, late filing charges or other consequences arising from your failure to provide accurate or timely information.<\/p><p>4.3\u00a0 You remain responsible at all times for the accuracy and completeness of the information and figures submitted to HMRC, Companies House or any other authority on your behalf.<\/p><h6>5. Fees and Payment<\/h6><p>5.1\u00a0 Our Fees will be as set out in the Engagement Letter or as otherwise agreed in writing. We may offer fixed monthly fees, one-off fees or a combination of both.<\/p><p>5.2\u00a0 Fees are payable in advance or as otherwise stated in the Engagement Letter. Payment is processed through Stripe or such other payment method as we may specify.<\/p><p>5.3\u00a0 We reserve the right to review and adjust our Fees from time to time. We will give you not less than 30 days written notice of any increase in fees.<\/p><p>5.4\u00a0 If payment is not received by the due date, we may:<\/p><ul><li>Suspend the provision of Services until payment is received.<\/li><li>Charge interest on overdue amounts at a rate of 8% per annum above the Bank of England base rate from the date payment was due.<\/li><li>Terminate the engagement in accordance with clause 9 of these Terms.<\/li><\/ul><p>5.5\u00a0 All Fees are stated exclusive of VAT. Where VAT is applicable, it will be added at the prevailing rate.<\/p><p>5.6\u00a0 You are responsible for all reasonable costs and disbursements incurred by us on your behalf, including any filing fees payable to HMRC or Companies House, unless otherwise agreed.<\/p><h6>6. Confidentiality<\/h6><p>6.1\u00a0 We will keep all information provided by you strictly confidential and will not disclose it to any third party without your consent, except:<\/p><ul><li>Where we are required to do so by law or by a court or regulatory authority.<\/li><li>Where disclosure is necessary for us to perform the Services (for example, to HMRC or Companies House on your behalf).<\/li><li>Where we instruct third-party service providers who assist us in delivering our services, provided such providers are bound by equivalent confidentiality obligations.<\/li><\/ul><p>6.2\u00a0 You acknowledge that we may be subject to legal or regulatory obligations to report certain matters, including under anti-money laundering legislation, and that compliance with such obligations shall not constitute a breach of our confidentiality obligations to you.<\/p><h6>7. Anti-Money Laundering<\/h6><p>7.1\u00a0 As a provider of accountancy services, we are subject to the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) and any subsequent legislation.<\/p><p>7.2\u00a0 We are required to carry out client due diligence checks before and during the engagement. You agree to provide us with such identification documents and information as we may reasonably request.<\/p><p>7.3\u00a0 We may be required to make a report to the National Crime Agency without informing you if we know or suspect that a transaction or matter involves the proceeds of crime or terrorist financing. Making such a report does not constitute a breach of our obligations to you.<\/p><p>7.4\u00a0 We reserve the right to suspend or terminate the engagement if you fail to provide the required identification documentation or if we have concerns under anti-money laundering legislation.<\/p><h6>8. Limitation of Liability<\/h6><p>8.1\u00a0 Our liability to you for any loss or damage arising from the provision of the Services (whether in contract, tort, negligence or otherwise) is limited to the total Fees paid by you to us in the 12 months preceding the event giving rise to the claim.<\/p><p>8.2\u00a0 We shall not be liable for:<\/p><ul><li>Any indirect, consequential, special or punitive losses or damages.<\/li><li>Any loss of profits, business, revenue or goodwill.<\/li><li>Any loss arising from your failure to provide accurate, complete or timely information.<\/li><li>Any penalties, interest or surcharges imposed by HMRC, Companies House or any other authority, where these arise from information or instructions provided by you.<\/li><li>Any loss arising from circumstances beyond our reasonable control.<\/li><\/ul><p>8.3\u00a0 Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.<\/p><h6>9. Termination<\/h6><p>9.1\u00a0 Either party may terminate the engagement by giving not less than 30 days written notice to the other party.<\/p><p>9.2\u00a0 We may terminate the engagement immediately, or with shorter notice, if:<\/p><ul><li>You fail to pay any Fees when due and do not remedy the default within 14 days of written notice.<\/li><li>You fail to provide required identification documents under anti-money laundering requirements.<\/li><li>We have reasonable grounds to believe that continuing the engagement would cause us to breach any professional, legal or regulatory obligation.<\/li><li>You behave in a manner that is abusive, threatening or otherwise unreasonable towards our staff.<\/li><\/ul><p>9.3\u00a0 On termination, you will be liable to pay all Fees for work carried out up to the date of termination. We will provide you with a final invoice for any outstanding amounts.<\/p><p>9.4\u00a0 Following termination, we will provide reasonable assistance to transfer your accounting records and software access. We reserve the right to charge for any such assistance at our standard rates.<\/p><h6>10. Intellectual Property<\/h6><p>10.1\u00a0 All working papers, methodologies, templates and processes created by us in the course of providing the Services remain our property.<\/p><p>10.2\u00a0 Documents prepared specifically for you (such as your accounts or tax returns) will be made available to you for the purpose for which they were prepared.<\/p><h6>11. Data Protection<\/h6><p>11.1\u00a0 We will process your personal data in accordance with our Privacy Policy, available at numzo.co.uk, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.<\/p><p>11.2\u00a0 By engaging our services, you consent to the processing of your personal data as described in our Privacy Policy.<\/p><h6>12. Complaints<\/h6><p>12.1\u00a0 If you are unhappy with any aspect of our service, please contact us in writing at the contact details shown on our website. We will acknowledge your complaint within five working days and aim to resolve it within 28 days.<\/p><h6>13. Governing Law<\/h6><p>13.1\u00a0 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.<\/p><h6>14. Changes to These Terms<\/h6><p>14.1\u00a0 We may update these Terms and Conditions from time to time. We will notify you of any material changes by email or through our website. Continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3a75f3 e-flex e-con-boxed e-con e-parent\" data-id=\"a3a75f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33cd50b twbb-nav-menu__align-center twbb-responsive-nav-menu--horizontal twbb-responsive-nav-menu--tablet-dropdown twbb-responsive-nav-menu--mobile-dropdown twbb-nav-menu--indicator-classic twbb-nav-menu--toggle twbb-nav-menu--burger twbb-nav-menu--stretch yes twbb-nav-menu__text-align-center elementor-widget elementor-widget-twbb-nav-menu\" data-id=\"33cd50b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;layout_tablet&quot;:&quot;dropdown&quot;,&quot;layout_mobile&quot;:&quot;dropdown&quot;,&quot;toggle&quot;:&quot;burger&quot;,&quot;full_width&quot;:&quot; yes&quot;}\" data-widget_type=\"twbb-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <nav class=\"twbb-nav-menu--main twbb-nav-menu__container e--pointer-none\">\n            <ul id=\"menu-1-33cd50b\" class=\"twbb-nav-menu twbb-menu_term_id-12\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1308\"><a href=\"https:\/\/numzo.co.uk\/pl\/our-services\/\" class=\"twbb-item\">Nasze us\u0142ugi<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1309\"><a href=\"https:\/\/numzo.co.uk\/pl\/whowehelp\/\" class=\"twbb-item\">Komu pomagamy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1310\"><a href=\"https:\/\/numzo.co.uk\/pl\/accountancy-packages\/\" class=\"twbb-item\">Pakiety ksi\u0119gowe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1311\"><a href=\"https:\/\/numzo.co.uk\/pl\/knowledge-lab\/\" class=\"twbb-item\">Baza wiedzy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1312\"><a href=\"https:\/\/numzo.co.uk\/pl\/contact-us\/\" class=\"twbb-item\">Kontakt<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1313\"><a href=\"https:\/\/numzo.co.uk\/pl\/terms-and-conditions\/\" class=\"twbb-item\">Regulamin<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1314\"><a href=\"https:\/\/numzo.co.uk\/pl\/privacy-policy\/\" class=\"twbb-item\">Polityka prywatno\u015bci<\/a><\/li>\n<\/ul>        <\/nav>\n            <div class=\"twbb-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n            <svg aria-hidden=\"true\" role=\"presentation\" class=\"twbb-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"twbb-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>            <span class=\"elementor-screen-only\">Menu<\/span>\n        <\/div>\n            <nav class=\"twbb-nav-menu--dropdown twbb-nav-menu__container\">\n        <ul id=\"menu-2-33cd50b\" class=\"twbb-nav-menu twbb-menu_term_id-12\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1308\"><a href=\"https:\/\/numzo.co.uk\/pl\/our-services\/\" class=\"twbb-item\">Nasze us\u0142ugi<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1309\"><a href=\"https:\/\/numzo.co.uk\/pl\/whowehelp\/\" class=\"twbb-item\">Komu pomagamy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1310\"><a href=\"https:\/\/numzo.co.uk\/pl\/accountancy-packages\/\" class=\"twbb-item\">Pakiety ksi\u0119gowe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1311\"><a href=\"https:\/\/numzo.co.uk\/pl\/knowledge-lab\/\" class=\"twbb-item\">Baza wiedzy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1312\"><a href=\"https:\/\/numzo.co.uk\/pl\/contact-us\/\" class=\"twbb-item\">Kontakt<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1313\"><a href=\"https:\/\/numzo.co.uk\/pl\/terms-and-conditions\/\" class=\"twbb-item\">Regulamin<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1314\"><a href=\"https:\/\/numzo.co.uk\/pl\/privacy-policy\/\" class=\"twbb-item\">Polityka prywatno\u015bci<\/a><\/li>\n<\/ul>    <\/nav>\n          <style>\n          .twbb-nav-menu ul {display: none;}      <\/style>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d98a89 e-con-full e-flex e-con e-child\" data-id=\"3d98a89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b7e323 elementor-widget elementor-widget-heading\" data-id=\"6b7e323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Copyright \u00a9 2025 Numzo. All rights reserved. Numzo is a trading name of Max&amp;B Management Ltd, registered in England and Wales, number 15235600. Registered office: 124 City Road, London, United Kingdom, EC1V 2NX<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions of Business Max&amp;b Management Ltd | trading as Numzo | numzo.co.uk 1. About Us 1.1\u00a0 These Terms and Conditions govern the provision of accountancy and related services by Max&amp;b Management Ltd, a company registered in England and Wales, trading as Numzo (referred to in these terms as &#8220;we&#8221;, &#8220;us&#8221; or &#8220;Numzo&#8221;). 1.2\u00a0 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"publish","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-191","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/numzo.co.uk\/pl\/wp-json\/wp\/v2\/pages\/191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/numzo.co.uk\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/numzo.co.uk\/pl\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/numzo.co.uk\/pl\/wp-json\/wp\/v2\/comments?post=191"}],"version-history":[{"count":0,"href":"https:\/\/numzo.co.uk\/pl\/wp-json\/wp\/v2\/pages\/191\/revisions"}],"wp:attachment":[{"href":"https:\/\/numzo.co.uk\/pl\/wp-json\/wp\/v2\/media?parent=191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}